We had a long relationship with Scout.com. However…
…through the years we became frustrated with their technology lagging way behind the state of the internet. For whatever reason, Scout would often ignore our pleas for improvements and changes.
When they forced the new theme on the users, which many did not like it at all, traffic slowly starting dropping off and after a couple of years traffic had dropped significantly. Scout noticed, and sadly, somewhat blamed Coogfans.com. They decided to part ways with us and hire someone who is running all the Houston area.
Scout also was cagey and vague about what they were going to do with the site, and literally booted everyone on June 1st without much warning. We knew they were going to be changing, but they didn’t give us any warning about how they were going to do it.
Scout will also NOT be donating to Cougar Pride.
We wish them well, however, now that Coogfans.com is a sole independent entity, we have much more latitude to create a better experience, respond to feedback and be better all the way around.
OK, so I was signed up on the Premium Boards on the old site. Does my subscription automatically go to them? Is there a subscription charge for the new Coogfans?
OK. Well, glad to have another board. I guess I will keep the Scout site too because of the links to other team boards I may wish to check out sometimes. Good luck on your new endeavor.
How do we notify Scout that we do not plan to renew? Last year I got hit with the renewal fee with no advanced notice. I planned to renew anyway (then) but a little warning would have been appreciated. Now, I wait till you guys get everything worked out - and enjoy the free ride.
I really think traffic dropped because the Rivals site had better premium content and less drama from moderators. I actually always found the Scout layout and separation of sports to be better than Rivals but the info was much stronger w/Sellers. One person’s opinion of course but something to consider as you launch the site.
To your point about moderating, we will be striving for clearer rules, and more consistent moderation across the board (pun intended). This forum has much better tools for moderating that are less severe to help keep things civil and on track.
